Hours
Monday 9:00 AM–4:00 PM; Tuesday 10:00 AM–4:00 PM; Wednesday–Friday 9:00 AM–4:00 PM
Public data · clear sources
Wilmington Social Security office
This field office is listed in the official SSA directory at 920 W Basin Road, Suite 200, New Castle, DE 19720, with hours recorded as Monday 9:00 AM–4:00 PM; Tuesday 10:00 AM–4:00 PM; Wednesday–Friday 9:00 AM–4:00 PM. Confirm hours and the office that serves your ZIP code with SSA before you visit.
Phone
(866) 667-7221
Office code
267
Listed type
Field office
Address and contact
920 W Basin RoadSuite 200
New Castle, DE 19720
- Phone: (866) 667-7221
- Fax: (833) 912-2300
- National SSA line: 1-800-772-1213 (TTY 1-800-325-0778)
Hours in the official directory
| Day | Hours |
|---|---|
| Monday | 9:00 AM–4:00 PM |
| Tuesday | 10:00 AM–4:00 PM |
| Wednesday | 9:00 AM–4:00 PM |
| Thursday | 9:00 AM–4:00 PM |
| Friday | 9:00 AM–4:00 PM |
Before you visit
- Use the official Social Security Office Locator to confirm this is the office that serves your ZIP code.
- Make an appointment when you can. SSA still recommends scheduling before you visit.
- Bring identification and any documents SSA told you to bring for your request.
- Many Social Security card and benefit requests can also be started online at ssa.gov or by phone at 1-800-772-1213.
Frequently asked questions
What hours is this office open?
The official SSA directory lists weekday hours as Monday 9:00 AM–4:00 PM; Tuesday 10:00 AM–4:00 PM; Wednesday–Friday 9:00 AM–4:00 PM, as of Oct 27, 2026. Hours can change, so confirm with SSA at 1-800-772-1213 or the official locator before you visit.
Do I need an appointment?
SSA recommends making an appointment before visiting a field office. Use the official Social Security Office Locator to schedule and to confirm this is the office that serves your ZIP code.