Hours
Monday–Friday, 9:00 AM–4:00 PM
Public data · clear sources
Norfolk Social Security office
This field office is listed in the official SSA directory at 5850 Lake Herbert Dr, First Floor, Norfolk, VA 23502, with hours recorded as Monday–Friday, 9:00 AM–4:00 PM. Confirm hours and the office that serves your ZIP code with SSA before you visit.
Phone
(866) 858-6089
Office code
287
Listed type
Field office
Address and contact
5850 Lake Herbert DrFirst Floor
Norfolk, VA 23502
- Phone: (866) 858-6089
- Fax: (833) 912-2330
- National SSA line: 1-800-772-1213 (TTY 1-800-325-0778)
Hours in the official directory
| Day | Hours |
|---|---|
| Monday | 9:00 AM–4:00 PM |
| Tuesday | 9:00 AM–4:00 PM |
| Wednesday | 9:00 AM–4:00 PM |
| Thursday | 9:00 AM–4:00 PM |
| Friday | 9:00 AM–4:00 PM |
Before you visit
- Use the official Social Security Office Locator to confirm this is the office that serves your ZIP code.
- Make an appointment when you can. SSA still recommends scheduling before you visit.
- Bring identification and any documents SSA told you to bring for your request.
- Many Social Security card and benefit requests can also be started online at ssa.gov or by phone at 1-800-772-1213.
Frequently asked questions
What hours is this office open?
The official SSA directory lists weekday hours as Monday–Friday, 9:00 AM–4:00 PM, as of Oct 27, 2026. Hours can change, so confirm with SSA at 1-800-772-1213 or the official locator before you visit.
Do I need an appointment?
SSA recommends making an appointment before visiting a field office. Use the official Social Security Office Locator to schedule and to confirm this is the office that serves your ZIP code.
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